What Olympic Swimming Teaches Us About Changing Minds and Improving Access to New Things, Part 2

by Andre on September 19, 2008

Last month during the height of the Olympic Games in Beijing, I had an epiphany about how famed Olympic swimmer, Cullen Jones, was able to change minds. Not only was he one of a few African American swimmers to participate in the Olympics, he also decided to develop a foundation exclusively for the swimming education of inner city children. Check out the initial post in its entirety for my complete thoughts.

I then began thinking about examples on how people have reached out to their community to overcome access to technology and the Internet. Many of us are already familiar with the term “digital divide” – basically describing the distance between those who are comfortably using modern technology and those who have either poor skills or none at all with the helpful technologies of today.

My good friend Shireen aka Digital Sista immediately came to my mind when I thought about individuals who, like Cullen, saw a need in their community to help with access to something new and decided to do something about it. So I got in touch with her and asked her to help me to illustrate the importance of helping your community learn something new and help dispel stereotypes.

Here’s my Q&A with Shireen:

Andre: What did you see a need for that prompted you to reach out to this audience?

Shireen: My first experience was at a seminar I was holding at a place called “Sisterspace and Books” in DC. The women felt that the (technical) words thrown around made them feel uncomfortable. I realized that although the education levels of everyone in the room was the same men tended to pretend they knew more than me although I was teaching the class. The women were waiting to be taught.

Andre: What hurdles have you needed to overcome in order to continue educating and addressing this audience?:

Shireen: The perception that everyone’s experience is the same in this space of technology and social media. That since it is an “open” platform people are choosing not to get involved. That is not the case. They don’t acknowledge how many people are geared away from this space through social norms and expectations.
Andre: What false notions have you met with in doing work with your target audience?
Shireen: That technology is some “answer” to solve every problem. The reality is that people are the only way to solve this and if we continue to market that the new or better technology that comes around has solved some great social problem we are counting the contributions of the people involved that accurately makes that happen. If you create a tool and no one uses it how has it solved anything?

Andre: What do you think would be helpful in our society in order to aid in dispelling them and what digital tools/strategy are helping?
Shireen: Really looking at the concrete numbers of who is actually involved. When only 10 – 20% of the people are involved, that is a start not a “success.” Our measure of success should not be decided by the populous, but represented by the demographics in our country.

As we are in the midst of the Digital Age where communities and audiences continue to become more fragmented and having specialized needs, health educators and communicators need to always be aware of how those needs are assessed. Of course it isn’t easy – one of the things I recommend is learning more yourself. Being open to learning and understanding new technologies and methods actually help you do the same for your target communities.

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Shireen Mitchell is an avid community technology educator, thought leader and advocate in the Washington, DC area. She is the founder and Executive Director of Digital Sisters/Sistas, Inc. a non-profit organization focused on using digital media and technology to access self-sufficiency tools for women and children who are traditionally underserved. She also writes at Women Wired In about media, technology and politics.

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